Brief Responsibilities
Job Requirement
  • Perform tele-medical consultation with patients and advise them on possible diagnoses, necessary immediate treatment and/or advise on necessary further treatment needed at a healthcare centre (necessity based on medical condition and location of client).

  • Monitor medical cases to determine compatibility of medical condition and treatment by reviewing medical reports and conducting medical telephone contact with patient.

  • Thorough case documentation with appropriate clinical review.

  • Work in collaboration with personnel from other departments within the company to facilitate and enhanced customer experience and medical outcomes.

  • Participate in staff development through case related experiential training, content specific training in any medical field.

  • Oversee and supervise medical case management activities by Nurse Managers.

  • Participate in providing relevant medical knowledge presentations and health talks to various public and/or corporate clients.

  • Conduct any other healthcare projects as deemed necessary by the company, both clinical and non-clinical.

  • Be willing to be placed at any of the clinics within the Qualitas group of clinics as the need arises

  • MBBS or equivalent professional medical degree.
  • Registered with the Malaysian Medical Council (MMC).

  • A valid and current Annual Practicing Certificate (APC).

  • At least 5 years of clinical working experience as a medical practitioner.

  • Computer savvy with good knowledge of office-based systems (Microsoft Word, Excel, PowerPoint).

  • Fluent in English and Bahasa Malaysia. Proficiency in any additional local language is an added advantage.

  • Able to articulate and speak well with patients on a digital platform.

  • Has a vibrant and charismatic character with good positive vibes to help those in need on the tele-consults.

  • Willing to undertake additional health talks or the like in promoting ease of health services to patients.

  • Able to cater to house-calls within a stipulated coverage area for patients who need them.

  • Knowledge in handling tele-medical consults, digital health programmes, providing health talks will be an added advantage.

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