Perform tele-medical consultation with patients and advise them on possible diagnoses, necessary immediate treatment and/or advise on necessary further treatment needed at a healthcare centre (necessity based on medical condition and location of client).
Monitor medical cases to determine compatibility of medical condition and treatment by reviewing medical reports and conducting medical telephone contact with patient.
Thorough case documentation with appropriate clinical review.
Work in collaboration with personnel from other departments within the company to facilitate and enhanced customer experience and medical outcomes.
Participate in staff development through case related experiential training, content specific training in any medical field.
Oversee and supervise medical case management activities by Nurse Managers.
Participate in providing relevant medical knowledge presentations and health talks to various public and/or corporate clients.
Conduct any other healthcare projects as deemed necessary by the company, both clinical and non-clinical.
Be willing to be placed at any of the clinics within the Qualitas group of clinics as the need arises
Registered with the Malaysian Medical Council (MMC).
A valid and current Annual Practicing Certificate (APC).
At least 5 years of clinical working experience as a medical practitioner.
Computer savvy with good knowledge of office-based systems (Microsoft Word, Excel, PowerPoint).
Fluent in English and Bahasa Malaysia. Proficiency in any additional local language is an added advantage.
Able to articulate and speak well with patients on a digital platform.
Has a vibrant and charismatic character with good positive vibes to help those in need on the tele-consults.
Willing to undertake additional health talks or the like in promoting ease of health services to patients.
Able to cater to house-calls within a stipulated coverage area for patients who need them.
Knowledge in handling tele-medical consults, digital health programmes, providing health talks will be an added advantage.