By Dr Junaidi Ismail,
Country Head, Malaysia
The rising cost of healthcare in Malaysia is becoming a major concern, threatening the sustainability of the system for both the government and the people. As healthcare expenditures soar, there is an urgent need for a paradigm shift in how resources are allocated. One critical yet often overlooked solution is strengthening primary healthcare. The Government, Regulators and Healthcare Payers must recognise that primary healthcare is not just an ancillary service—it is a fundamental pillar in curbing healthcare costs and ensuring long-term sustainability.
The Current Healthcare Cost Crisis
Malaysia’s healthcare spending has been increasing at an alarming rate. A combination of an aging population, a higher prevalence of chronic diseases, and increasing demands for specialised medical treatments has put immense pressure on the system. The dual-tiered healthcare model—comprising the heavily subsidised public sector and the increasingly expensive private sector—is becoming unsustainable. As costs continue to rise, both the government and private payers must take decisive action to prevent a full-blown crisis.
The Role of Primary Healthcare in Cost Control
Primary healthcare serves as the first line of defence against disease progression and unnecessary hospitalisations. By focusing on preventive care, early diagnosis, and effective management of chronic diseases, primary healthcare can significantly reduce the need for expensive hospital treatments and specialist care. Consider the following benefits:
- Prevention Over Treatment: Many chronic diseases such as diabetes, hypertension, and cardiovascular diseases are largely preventable with regular screenings, lifestyle interventions, and early management—all of which fall under primary healthcare. Preventing complications reduces costly hospital admissions and advanced medical interventions.
- Reduced Hospital Burden: Malaysia’s public hospitals are overcrowded, with long waiting times and overworked medical staff. Strengthening primary healthcare means fewer unnecessary referrals to specialists, reducing the burden on tertiary hospitals and enabling them to focus on complex cases that truly require specialized care.
Further, private hospitals are having to continually fork out more Capex spending to build new ward wings. An in so doing, have to recover the spending, which in turn, has to be recovered from patient admissions. By ensuring that only necessary admissions take place, these private operators will not have to constantly spend on more infrastructure.
- Lower Overall Healthcare Costs: Studies worldwide have shown that countries with strong primary healthcare systems spend less on healthcare overall. When individuals receive timely primary care, they are less likely to develop severe health complications that require expensive treatments.
The Consequences of Overlooking Primary Healthcare
Failure to prioritise primary healthcare will have dire consequences. If the government and healthcare payers continue to focus predominantly on tertiary and specialised care without bolstering primary care services, the following will occur:
- Unmanageable Public Healthcare Costs: The government will struggle to sustain its healthcare subsidies, leading to higher out-of-pocket expenses for Malaysians.
- Increased Insurance Premiums: Private insurers will continue to face rising claims from policyholders who require costly specialist and hospital treatments, leading to higher premiums and making private healthcare less affordable.
- Worsening Health Outcomes: Delayed diagnoses and inadequate early management will result in more severe health conditions, increasing mortality rates and reducing overall quality of life for Malaysians.
The Way Forward: Investing in Primary Healthcare
To make Malaysia’s healthcare system sustainable, the government and healthcare payers must:
- Increase Funding for Primary Healthcare: Allocate a larger share of the healthcare budget to strengthen primary care infrastructure, enhance access, and improve service delivery.
- Incentivise Preventive Care: Implement policies that encourage Malaysians to undergo regular check-ups and screenings, with incentives such as reduced insurance premiums for individuals who maintain good health.
- Expand Public-Private Partnerships: Collaborate with private general practitioners (GPs) to enhance primary care accessibility, reduce the burden on government clinics, and ensure a more efficient healthcare ecosystem.
- Integrate Digital Health Solutions: Utilise telemedicine, electronic medical records, and AI-driven diagnostics to improve primary healthcare efficiency and accessibility.
- Empower GPs with greater scope of services: Currently, there are so many restrictions and limitations as to what services GPs can render, both from a regulatory as well as payer standpoint. Obviously, patient safety is, and must be the priority. But, ensuring the right training, credentialing and regular monitoring of the GPs should be the approach, not one which stifles and limits what they can or cannot do.
In conclusion, Malaysia’s healthcare system is at a crossroads. Ignoring the crucial role of primary healthcare in cost containment will make the system unsustainable for both the government and the rakyat. It is imperative that policymakers, insurers, and healthcare stakeholders shift their focus towards strengthening primary care, ensuring that Malaysians receive affordable, accessible, and effective healthcare. Only by doing so can we safeguard the future of healthcare in Malaysia and prevent the system from collapsing under its own weight.